Click the links below for find the answers to our most frequently asked questions about pedometers: 
 

• 1) My display went blank. How do I change the battery?
• 2) Are your products available in stores?
• 3) My pedometer isn't counting property.
• 4) What is the difference between an accelerometer and a pedometer?
• 5) Help! My pedometer is broken. Can it be fixed?
• 6) Something is moving in my pedometer! Is that normal?
• 7) My display lights up intermittently. How do I fix it?
• 8) My DIGI-WALKER SW-series pedometer is under counting. How can I fix it?
• More FAQs

 Can't find the answer to your question here? Take a look at our Troubleshooting/Help Guide.